This privacy notice explains how Lingua Link handles personal data when you use the website, contact us, or ask about small-group language courses and tutoring. It is written in plain language and covers the main ways we collect, use, share, and protect information.
When you contact Lingua Link or submit a form, we may process your name, email address, phone number if you provide it, your inquiry message, and information about your learning goals, level, and schedule preferences. We also process limited technical data such as server request metadata and browser or device information needed to keep the website working and secure.
We receive personal data when you use the contact form, send an email, call us, or visit the center and share details for course inquiry, level screening, timetable matching, enrolment, or course follow-up. Technical information is collected automatically when the website is accessed.
The website uses essential cookies needed for site operation and cookies that store privacy preferences. We do not state that analytics or marketing cookies are active on this site based on the information currently confirmed.
You can manage cookies through your browser settings and, where available, through the site’s privacy preference controls. Essential cookies are used for basic operation, and preference cookies help remember your privacy choices. If you disable them, some parts of the site may not work as intended.
We use personal data to answer course inquiries, assess level and schedule preferences, arrange enrolment and group matching, confirm course terms, and support scheduled lessons and progress review. We also use technical data to maintain the website, respond to messages, protect against misuse, and deliver the service in a reliable way.
We may share limited data with operational partners that help us run the website, deliver technical support, or manage communications. These recipients should receive only the information needed for their role and are expected to handle it under appropriate confidentiality and security obligations.
Personal data may be shared with authorities, courts, or other public bodies if we are required to do so by law, regulation, or a valid legal process. We may also disclose information when needed to establish, exercise, or defend legal claims.
You may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and in some cases to receive a copy of it. Where consent is used, you can withdraw it for future processing. Some requests may be limited if we must keep data for legal, security, or record-keeping reasons.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and describe the data or action you are asking for. We will review the request, respond within the applicable legal timeframe, and explain if any part cannot be completed because of a legal exception or practical limit.
Inquiry records, enrolment-related information, and course administration data are kept for a practical period tied to the service relationship and any legal or accounting duties. Technical logs are retained only for as long as needed for security, troubleshooting, and service maintenance, then removed or anonymised where appropriate.
If we make material changes to how we process personal data, we will update this page and may use reasonable means to draw attention to the change when appropriate. The date of the latest version should be checked before relying on the notice.
Where GDPR applies, we process personal data on a lawful basis such as handling your enquiry, preparing for enrolment, meeting legal obligations, protecting our website, or relying on consent where that is the appropriate basis. We keep the processing limited to what is needed for the relevant purpose.
If GDPR applies to your data, you may ask to access it, correct it, delete it, restrict certain processing, object to processing based on legitimate interests, or receive a copy in a portable format where the law allows. If we rely on consent, you may withdraw it for future processing.
